# Help Map private workspace: USD 1.00 / 48-hour terms

Version: `help-map-workspace-terms-live-one-dollar-48h-v1`. Applies only to orders that explicitly accept this exact version. Earlier orders retain their original terms, price and access period.

**Seller and contact.** The seller is Ben Buschel personally, operating as Lumen House. Service/mailing address: 4055 Tujunga Ave #303, Studio City, CA 91604, United States. Contact: buscheo@gmail.com. For help, send your order ID and a brief problem description. Do not email your recovery key, payment credential or card details. An order ID alone does not prove ownership.

**United States first.** This pass is available to buyers in the United States for use in the United States. Before preparing an order, you must explicitly confirm: “I confirm that I am in the United States and am purchasing this pass for use in the United States.” We record this self-attestation with the order. It is not verification of your location or billing country. Public research and matching remain free regardless of this purchase restriction.

**What you buy.** USD 1.00 total, charged once, buys one private Help Map workspace for the supported `agent-tools` topic. It stores the fixed criteria agreed for your order and private record/revision retrieval markers. Markers show which revisions were included in successful feed responses, not proof that you read or received an item. There is no subscription or automatic renewal. Criteria editing, key reset, email alerts, introductions and task execution are not included.

The Lumen charge is exactly USD 1.00, with no additional Lumen fee or tax added at checkout. Checkout does not calculate tax. This wording does not establish tax compliance or remove any applicable seller obligation. A buyer's payment provider may have separate fees outside Lumen's control.

**Access period.** Access starts only after payment settlement is independently confirmed and workspace provisioning succeeds. It ends exactly 48 consecutive hours later. Your receipt records the start and expiry in UTC. A failed provisioning attempt does not start the period. Recovery, retries, interruptions and delayed requests do not restart or extend it.

**What stays free.** All underlying research, updates, complete public downloads, matching results and explanations remain freely available. There is no paid-only research or freshness advantage. Sources can be stale, incomplete, closed or uncompensated. There may be no matches. No jobs, customers, income, funding or minimum number of opportunities is promised. Linked sources retain their own terms and licences.

**Ownership and payment recovery.** Possession of your private recovery key proves ownership and permits access to your order, private workspace and its controls. Save the recovery file privately before paying. Anyone who obtains it can act as the owner. A lost key cannot be reset through this service. After an uncertain payment or lost response, recover the original order instead of starting another payment. A payment reference or redirect alone does not establish paid access.

**Limits and support.** Finite request limits can temporarily delay retrieval, recovery, export, deletion and refund-review requests. Respect a returned `Retry-After` delay and recover the original order. These limits do not extend the original access window. There is no promised research-refresh schedule, support response deadline, minimum uptime or uninterrupted availability.

**Export, deletion and retention.** Ownership-authenticated controls let you export private workspace state and request deletion. Deletion removes private criteria and retrieval state and ends private access, except that an applicable legal or security hold may delay criteria erasure. Minimum order, terms and eligibility acceptance, payment/receipt association, refund/dispute and anti-replay records remain for payment recovery and review. Deletion does not automatically request a refund, reset a payment attempt or erase those records. No automatic erasure deadline for retained financial records is promised.

**Service-failure refund.** If a material failure of Lumen's service prevents delivery of the paid workspace, we will refund the full USD 1.00 Lumen charge manually after verifying the original payment. Recording a refund-review request does not itself issue money, and payment-provider posting times are outside our control.

**Refund review.** You can record a refund-review request for the original order or contact the seller. Recording a request does not issue a refund. The seller verifies the payment and reviews the request; a refund is not automatic. A pending refund or dispute may suspend private access. A verified full refund or lost dispute ends access. Refund or dispute handling does not extend the original window or recreate deleted data. Payment-provider posting times are outside Lumen's control. Applicable consumer rights are unaffected.